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Posted : Tuesday, August 20, 2024 09:56 PM
Job Title: Senior Manager & Compliance Specialist Employment Status: Full-Time, Exempt
Department: Multifamily Housing Regular hours: M-F, 8:30am – 5:00pm
Reports to: Director, Multifamily Housing
SUMMARY
The Senior Manager & Compliance Specialist is responsible for overseeing the compliance of all files within the LIHTC portfolio and plays a critical role in ensuring adherence to regulatory standards and best practices across our properties, both multifamily and single family.
This dynamic position will involve a combination of compliance oversight, site supervision, and team collaboration, sometimes across departments.
ESSENTIONAL FUNCTIONS: Oversee the compliance of all files in the LIHTC portfolio Supervise two multifamily communities in the Newport News/Portsmouth area, with travel to that location one day per week minimum Serve as a floating community manager to fill in for absences at other locations in the metro Richmond area.
Review all move-in and annual recertification files, providing findings or approvals, and ensuring completion.
See the completed file process through verification of signed lease agreements, Signed Tenant Income Certifications (TIC), and submission of required documents.
Compile and email weekly reports to the Managed Community team and leasing team regarding outstanding files and assist in resolving issues to complete files in a timely manner.
This is an evolving position, and additional duties may be assigned as the role progresses.
Activate all move in files in PropertyWare, checking for accuracy and posting all resident charges such as deposits, prorated rent, and any other applicable fees.
Post recurring monthly charges to residents’ accounts, including rental amount, renter’s insurance, etc.
Check that move-in Certifications have been completed and pictures uploaded to PropertyWare Maintain commission Excel spreadsheet properly updated at all times and submit it to the Controller on Friday prior to the close of each pay cycle.
Email team members to let them know when files are completed and added to the commission report.
Ensure that any property without an assigned Community Manager will submit missed TICs in NexGen.
Maintain knowledge of current process and legal changes that impact our compliance, through reading and classes as approved by Director, and keeps Director informed with supporting documentation of any changes that impact the LIHTC program.
Train team members in tax credit and taxable loan processes as needed.
Audit files for any VHDA or Lender inspections, helping with any corrections if present from audit.
Coordinate with Owner and Resident Relations team at the Corporate office for non-managed community annual recertifications and reviewing of all tax credit move in files.
Create and maintain a schedule to ensure all recertifications are current and up to date for both managed and non-managed community properties, utilizing NexGen and following up with team members.
A report will be generated and sent to the Director twice a month with a status update and what is being done to assist the managers with staying in compliance.
Completes Fair Housing training every 2 years Builds and maintains positive working relationships with funding agencies.
Other Duties and Responsibilities include the following.
Other duties may be assigned.
Assist in promoting KRS.
Attend and participate in training seminars as requested.
Represent KRS in Professional Trade Organizations such as IREM or Apartment Associations to promote KRS awareness and excellence while furthering personal network and education.
Works well as part of a team.
MINIMUM REQUIREMENTS Extensive tax credit experience, with a minimum 7 years of experience in affordable (HUD and LIHTC) housing, including taxable loans TCS, HCCP and COS certifications highly desired Regional Manager experience highly desired Demonstrated experience with compliance monitoring Excellent attention to detail Excellent written and verbal communication skills, including ability to communicate with a diverse clientele Must have reliable transportation available, a valid driver’s license and automobile insurance Availability to travel one day per week (minimum) to Newport News/Portsmouth, Virginia area.
Must have 3-5 years of experiencing managing multiple team members and a proven ability to work effectively and collaboratively within a diverse departmental team Customer service experience required College degree or equivalent knowledge and experience Demonstrated problem solving ability Detail-oriented with strong organizational skills Proficiency with Microsoft Office – Word, Excel, and experience with record keeping software Approved by: ________________________________ Date: __________ Incumbent: _______________________________ Date: __________ 02/14/2024 Monday through Friday 8:30am to 5:00pm Monday through Friday 8:30am to 5:00pm
This dynamic position will involve a combination of compliance oversight, site supervision, and team collaboration, sometimes across departments.
ESSENTIONAL FUNCTIONS: Oversee the compliance of all files in the LIHTC portfolio Supervise two multifamily communities in the Newport News/Portsmouth area, with travel to that location one day per week minimum Serve as a floating community manager to fill in for absences at other locations in the metro Richmond area.
Review all move-in and annual recertification files, providing findings or approvals, and ensuring completion.
See the completed file process through verification of signed lease agreements, Signed Tenant Income Certifications (TIC), and submission of required documents.
Compile and email weekly reports to the Managed Community team and leasing team regarding outstanding files and assist in resolving issues to complete files in a timely manner.
This is an evolving position, and additional duties may be assigned as the role progresses.
Activate all move in files in PropertyWare, checking for accuracy and posting all resident charges such as deposits, prorated rent, and any other applicable fees.
Post recurring monthly charges to residents’ accounts, including rental amount, renter’s insurance, etc.
Check that move-in Certifications have been completed and pictures uploaded to PropertyWare Maintain commission Excel spreadsheet properly updated at all times and submit it to the Controller on Friday prior to the close of each pay cycle.
Email team members to let them know when files are completed and added to the commission report.
Ensure that any property without an assigned Community Manager will submit missed TICs in NexGen.
Maintain knowledge of current process and legal changes that impact our compliance, through reading and classes as approved by Director, and keeps Director informed with supporting documentation of any changes that impact the LIHTC program.
Train team members in tax credit and taxable loan processes as needed.
Audit files for any VHDA or Lender inspections, helping with any corrections if present from audit.
Coordinate with Owner and Resident Relations team at the Corporate office for non-managed community annual recertifications and reviewing of all tax credit move in files.
Create and maintain a schedule to ensure all recertifications are current and up to date for both managed and non-managed community properties, utilizing NexGen and following up with team members.
A report will be generated and sent to the Director twice a month with a status update and what is being done to assist the managers with staying in compliance.
Completes Fair Housing training every 2 years Builds and maintains positive working relationships with funding agencies.
Other Duties and Responsibilities include the following.
Other duties may be assigned.
Assist in promoting KRS.
Attend and participate in training seminars as requested.
Represent KRS in Professional Trade Organizations such as IREM or Apartment Associations to promote KRS awareness and excellence while furthering personal network and education.
Works well as part of a team.
MINIMUM REQUIREMENTS Extensive tax credit experience, with a minimum 7 years of experience in affordable (HUD and LIHTC) housing, including taxable loans TCS, HCCP and COS certifications highly desired Regional Manager experience highly desired Demonstrated experience with compliance monitoring Excellent attention to detail Excellent written and verbal communication skills, including ability to communicate with a diverse clientele Must have reliable transportation available, a valid driver’s license and automobile insurance Availability to travel one day per week (minimum) to Newport News/Portsmouth, Virginia area.
Must have 3-5 years of experiencing managing multiple team members and a proven ability to work effectively and collaboratively within a diverse departmental team Customer service experience required College degree or equivalent knowledge and experience Demonstrated problem solving ability Detail-oriented with strong organizational skills Proficiency with Microsoft Office – Word, Excel, and experience with record keeping software Approved by: ________________________________ Date: __________ Incumbent: _______________________________ Date: __________ 02/14/2024 Monday through Friday 8:30am to 5:00pm Monday through Friday 8:30am to 5:00pm
• Phone : NA
• Location : Richmond, VA
• Post ID: 9086941486
