Deputy Clerk - Data Entry and Customer Service - Henrico JDR

Title: Deputy Clerk - Data Entry and Customer Service - Henrico JDR State Role Title: Deputy Clerk Hiring Range: negotiable to $39,247 plus $4,000 county supplement Pay Band: UG Agency: Supreme Court Location: 14th Dist.
Henrico Agency Website: www.
vacourts.
gov Recruitment Type: General Public - G Job Duties Henrico Juvenile and Domestic Relations District Court has a data entry and customer service deputy clerk position available for the right applicant.
This position works under the direction of the Pre-Court Supervisor and ultimately reports to the Clerk of Court.
The Deputy Clerk must uphold the Oath of Office and keep the work of the Henrico J&DR District Court in the strictest of confidence.
Essential Duties & Responsibilities – Interact professionally with the general public, attorneys, and other court-related agencies; receipt monies for payment of court fines and costs; complete data entry of petitions, motions and show causes in an accurate, timely manner; answer phones courteously and give accurate information to callers.
Excellent data entry skills, ability to multitask, manage competing priorities and attention to detail are necessary in this position.
This position requires subject matter expertise in the matters under the jurisdiction of the J&DR District Court.
As a public-facing member of the court’s operation, empathy and trauma-informed customer service skills are crucial for success in this role.
Minimum Qualifications Qualified applicants must possess a can-do attitude, be able to meet strict deadlines, and handle a high volume of paperwork.
Favored applicants will be self-motivated, be able to work independently as well as part of a team and manage changing priorities.
Preferred applicants will have attended college; have professional legal experience; have relevant judicial system experience in a similar position in a court setting; prior data entry and financial experience; possess credible experience working in a trauma-informed environment; and have experience providing face-to-face customer service interactions in a challenging environment.
A high school diploma or equivalent is required.
Additional Considerations The judicial branch offers great benefits and long-term career opportunities for the right candidate.
Applicants with a sincere desire to serve the citizens of Henrico County are encouraged to apply.
All applicants will be subject to a criminal background investigation and must maintain the highest levels of integrity.
Applicants must apply online.
Only interviewed applicants will be notified of the filling of the position.
No phone calls or emails regarding application status.
Cover letters and applications that are free from grammatical and typographical errors are indicators of attention to detail.
Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully.
Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information Name: Curt Crostic Phone: NO PHONE CALLS REGARDING APPLICATION STATUS.
Email: humanresources@vacourts.
gov In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.
Equal Opportunity Employer